The ease with which you communicate is amazing, it's like having an extra person there for support! It allows us as employees from different locations around Australia that do not have access or close proximity easy communication during our working hours; we use this product daily without hesitation because its so simple yet effective!! There isn't anything I dislike about speakup live but if i had any suggestions they would be very minor things such has changing colors etc., however these changes could easily resolve themselfs once spoken up knows what needs changed/fixed :) We love how much more efficient speaking out loud while using another persons help makes communicating easier than ever before.