I had trouble setting up this router because I had to update the firmware which I didn't load before trying to set up the network. I installed the firmware update and immediately the problems were gone and the router setup was complete. Also, it doesn't seem to work at all with the Netgear "B" cards installed on some of my computers, so I need to update the cards. It's not necessarily bad, just expensive. Technical support was honest. I called during the initial install and worked with the tech until he realized I needed a firmware update. As soon as I downloaded the update, I called back to ask a technician to go through the installation with me, but no one was available. They said they would call back, they never did. I got tired of waiting and installed it myself. Luckily there were no problems. Ultimately, I'm happy with this purchase, although I'm disappointed that it doesn't work with my existing networking gear.
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