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Israel, Jerusalem
1 Level
787 Review
41 Karma

Review on OSTBA by Adrian Smart

Revainrating 3 out of 5

Customer Service at OSTBA Needs Improvement

As a reviewer, I was dissatisfied with OSTBA due to their insufficient response time and absence of accountability. Their response to my complaint about the damaged item I got was unhelpful and they offered no apology. OSTBA fails to deliver where it matters most—to customers—in the service sector. This is not a shop I would suggest to anyone.

Pros
  • A transportation service that is quick and effective.
Cons
  • It's possible that some of the products will appear broken.