The capability to view all of our processes within one platform is great for visibility across various departments such as finance or HR. It's easy to use with little training required by anyone who joins our team. We have not found any downsides at this time but we are still using it during beta testing phases before launch (which will be sometime next year). Currently being used internally only; however looking forward to rolling out more broadly after final release later this fall. Centralized management system that allows us to easily monitor multiple applications from 1 dashboard.