I like how easy it was set up with our existing system as well having all of my employees in one place! It's not something we use every day but when you do have issues or questions they are very quick at responding back!! We haven't had any problems yet so no complaints here either.
Just make sure your IT department can help if needed because this could be time consuming depending upon their experience level/knowledge base etc.. If anyone has been looking into getting started using sms pro then give yourself some extra credit points cause after talking about what features were important from other programs there isn’t much difference between those products compared to SMSPRO. !