I bought 3 of these for my office. This is the first time I've bought anything refurbished. They were easy to assemble with no problems. The first scanner failed within 48 hours. A piece fell off. looks like some kind of feed wheel. The next day, the second scanner stopped responding to scan requests from the computer. We scan no more than 100 pages per day with a single scanner. Old EPSON scanners have been in use for more than 6 years without any problems, but were too slow for the employees. I put all 3 scanners back in a box and sent them back to Revain the same day. Revain refunded me promptly and I bought 3 brand new ones. You are excellent. They're fast, reliable, and great for the price. They are preinstalled with the TWAIN driver required for our medical software.
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