Review on Vacuum cleaner Redroad V17, silver/white by Gabriela Grobelny ᠌

I bought this vacuum cleaner in a complete set of white. On the same day, the courier delivered him home. Probably all of the positive. When unpacking, I found that the vacuum cleaner is black, and only two nozzles. There is no additional filter and its set of brushes. There is no wall mount. Those boxes in which they should have been empty. I called support and found out that by mistake they brought me the Light version of this vacuum cleaner. They offered 2 solutions to this situation. Either hire a courier and send the vacuum cleaner back to the seller, or deliver it personally to the address. Since the courier service announced to me a price tag of 1,700, it was decided to go myself. Upon arrival at the place of this seller was not found. The phone that was indicated in the application and the one given from the hotline does not answer. At this address, no one knows such a person and can not help in any way. Contacted support again. So they announced that it was just possible to take the goods to the point of issue and give the return number. No sooner said than done! I arrive at the point of issue, and the girl claims that she cannot accept this product, since there is no return number. I show her the application with the return number and see her surprised eyes. Offers to call support. I'm dialing. In response to my questions, I heard only that they would contact me. It's been 2 days already. Nobody contacted. They wrote off the amount as for a complete set, and brought a vacuum cleaner and a crevice nozzle. I do not recommend anyone to use this service. The problem will be solved in court.