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Darius Glatzel photo
South Africa, Pretoria
1 Level
716 Review
93 Karma

Review on BEADSLAND by Darius Glatzel

Revainrating 1 out of 5

Unhappy with the customer service provided by Beadslad

I couldn't wait to look through Beadsland's inventory of supplies for my client's future craft project. But I was let down by their customer service. I tried to contact them through their website because I had a query about one of their goods, but I never got a response. Additionally, their website is missing crucial details like their refund policy and shipment schedules. I find it challenging to confidently endorse their services to my clients because of their lack of openness. Even if their collection of materials is remarkable, I have trouble trusting them to conduct business with them because of their subpar customer service and absence of critical information on their website. In the future, I hope they can make progress in these areas.

Pros
  • Premium materials and finishing touches
Cons
  • a small number of patterns and instruments