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Sierra Leone
1 Level
780 Review
47 Karma

Review on Nirovien by Nicholas Harrington

Revainrating 3 out of 5

The Nirovien Online Store Does Not Live Up to the Quality and Customer Service Expectations of Their Customers

My experience at the Nirovien online store did not live up to my expectations, which was surprising given that I frequently look for reasonably priced clothing online. The quality of the products did not live up to my expectations, despite the fact that they have a large selection of tops, tees, blouses, shoes, and accessories in their collection. The tops and tees that I purchased were made with low-quality materials, and after only a few wears and washes, they were no longer in good condition. The sneakers were awkward to wear and of poor quality, and the accessories were flimsy and easily broke. In a nutshell, I was underwhelmed by the overall quality of the products and did not think they were worth the price. To make circumstances even more unbearable, the customer service offered by Nirovien was below average. When I attempted to express my concerns about the poor quality of the products, I was met with representatives who were dismissive and unhelpful. They appeared more interested in making a sale than they were in addressing my issues. Due to the low overall quality of their products as well as the poor experience I had dealing with their customer service, I do not encourage making purchases from Nirovien's online store. There are a lot of other reasonably priced fashion choices that can be found online, including ones that give a better return on investment and have better customer service.

Pros
  • Service that quickly addresses questions and complaints
Cons
  • there are few choices for larger sizes