The ease of use for both new users, as well as existing managers with years in their careers. Some features could be enhanced by adding more options or fields within some sections of LFLS such as PODs (Project On Demand) which can sometimes take up a lot of space when viewing details. Also there should be additional training available so we understand how it all works! This was not an issue but if I had to mention something its definitely worth taking advantage during onboarding because you will learn right away what each function does when using Lessonflow versus other systems out there where things are buried under menus etc. Our goal has been achieved - increased transparency between departments & better management of learning activities.