I ordered this bag in August to take on a trip in October. Now the return window has closed and the bag is ripped after the first use! I am very disappointed in the quality.The bag is exactly what I was looking for with a shoe compartment separate from the other section. I like the concept of the bag but the quality is not good.*** update***customer service was very helpful I am satisfied with the solution. Thank you.I will use this bag and come back to report an update. The replacement is in excellent condition.
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