They have excellent customer support, they're affordable for small businesses looking at their services but also provide good value when compared against other large companies that can be outragous expensive! If I had any complaints about them its because there's not many options available within Australia or even globally so if thats something important then maybe look elsewhere? Their pricing structure makes sure customers get what ever amount needed without being gouged which i really appreciate especially since my budget isn't much anyway haha!! The best thing was how easy everything went down including domain registration etc - just point me where im supposed too go :).