I like that it is easy to use, it has many features, and the customer service is amazing! It's very easy to use and navigate. I dislike that you can't have more than one tab open at once. This makes it difficult to be able to easily navigate through all of your tabs. The customer support is also not as good as other companies out there. If they could make it easier to navigate and have better customer support, I would definitely recommend this product! I am solving my problem of having too much information to keep track of in regards to our restaurant.