Header banner
Revain logoHome Page
Ryan Fuhrer photo
1 Level
795 Review
68 Karma

Review on Boost Imagination and Learning with PicassoTiles PT180 Construction Set by Ryan Fuhrer

Revainrating 1 out of 5

Bad customer service. Quality control problems.

My sister bought a Groupon Picasso tile for my son's birthday a month ago. They immediately became his favorite toy. I wanted to get him extra parts. These arrived today. The picture shows that in the purchased Revain set, the magnets are much smaller. When you connect 4 tiles together, the ones purchased on Groupon are held together by wiggling. It wasn't that sentence. Either they are fake or Picasso is making an inferior product for Revain customers. Update: I sent these photos to Picasso. They found that they were indeed real. However, they said "thanks" for pointing out quality control issues. When I asked for a refund or a replacement with stronger magnets, they completely ignored the email. Very disappointing.

Pros
  • Confident
Cons
  • Expandable