I love how they are so down to earth and honest with their clients. They are very easy to work with and make sure you are happy with what they do. They understand your brand and will help you bring it to life! They have helped us grow our business by creating new products that we didn't even know we needed. They will listen to you and really get into the nitty gritty details of your brand. They are always looking for ways to improve and develop your product line. I would definitely recommend them. I don't think there's anything bad about working with Low. They've been great to work with and they are always willing to help if you need it.