I like how easy they are to work with, that our needs were catered for in every way possible. Their support team have always been very kind & helpful (which sometimes can be hard when you're not getting an answer). They also make suggestions which i've often found interesting or useful - so that's great! It would be great if there was more storage space available. We really wanted them to provide us with unlimited webhosting but their pricing structure meant we couldn't afford it. Also, their prices seem expensive to me when compared to other providers who offer similar products at lower costs. But all of those problems don't take away from the fact that we love the service. Our site gets around 1000 visitors per month now (a lot less than we thought initially) and this has increased since starting up podcasts.
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