It is so simple to use, with all of our questions answered when we look them up in the FAQ. We love that once I've built out an application it's ready for others who do not have as much experience using this software to continue building off my questions or answers if needed without any assistance from me! There are some features missing like integration into PPMs, but overall very happy we made the switch to Comply Works!! No downsides at all - great support staff & easy set-up process/integration. Tracking applications being submitted by clients along w contracts issued between client and consultant. Great tool to see what work was done while tracking progress against milestones / deadlines etc. I like that it is easy to use, but also allows customization for specific types of contracts/projects. The interface could be improved with more options in terms of templates or adding different components (i.e., subcontractor agreements). It's very helpful when looking at general industry practices as well as contract requirements from clients. We're able to quickly pull up information about our projects which helps us comply with regulations set by various state agencies.