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Qatar, Doha
1 Level
692 Review
49 Karma

Review on LOSTRONAUT by Jeff Apel

Revainrating 2 out of 5

The Quality Control and Customer Service at LOSTRONAUT are Disappointing.

I was looking forward to trying out LOSTRONAUT's online shop, but I was very disappointed. The garden hose and watering can I bought for my terrace and garden were of such low quality that they broke within days of use. In addition, I was met with a sluggish and unhelpful response when I contacted customer support for assistance. It was obvious that LOSTRONAUT did not place a high value on either client service or quality assurance. In my role as a social media advocate, I would be dishonest if I promoted LOSTRONAUT. I would tell anyone considering buying to seek elsewhere due to the poor quality control and unhelpful customer service.

Pros
  • Pricing that is competitive for products of a good quality
Cons
  • sluggish and ineffective customer care