I liked this vacuum cleaner at first sight but was initially unable to fit the attachments. Worse, I thought the erase tool was missing. Luckily I contacted customer service and they replied the same day and were very helpful. It turned out that the "missing piece" was packed in a flexible tube the entire time, which I never would have guessed. After I pulled it out, the accessories fitted well. I didn't care how it was packaged but luckily their customer service was great and at the bottom of our emails they mentioned that they would change the presentation to make it less confusing. CONS: The vacuum isn't as strong as larger handheld vacuums, which are around 3-4 times larger, but that's probably not possible with a unit this small. ADVANTAGES: It is excellent for cleaning small spaces and removing crumbs and dust, and it is also very easy to use. I can remove dust from all the tiny crevices in my house like drawers, keyboards, window sills etc in minutes and those details make a huge difference. It's lightweight, very easy to use and small enough to fit in a desk drawer. A suction accessory to compress my vacuum storage bags is a dream come true: no more pumping to deflate the bags and it only takes a few minutes. For getting into nooks, crannies, and crevices that big handheld devices can't reach, you'll probably love it.
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