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Chile, Santiago
1 Level
723 Review
75 Karma

Review on ILPALADINO by Matthew Nielsen

Revainrating 2 out of 5

Disappointed in the Product Quality of ILPALADINO

I recently bought something from ILPALADINO, but I was unsatisfied with the quality. The product didn't live up to my expectations in reality, despite looking gorgeous on the website. The product didn't work as well as I had anticipated because the materials felt flimsy and cheap. When I contacted ILPALADINO's customer service department to voice my concerns, I discovered that they were unreachable and useless. It took me several tries to get an answer, and when I did, the representative didn't seem to care about my complaints and didn't offer any solutions or substitutes. My overall impression of ILPALADINO is one of frustration and disappointment. Although I applaud their dedication to sourcing gorgeous and useful goods from around the globe, the subpar quality of the item I got and the unresponsive customer service have made me hesitant to do business with them again.

Pros
  • Functionality and beauty coexist.
Cons
  • Some products have a restricted range of available sizes.