I like that we have someone who is very knowledgeable about public relations in general as well as specifically with social networking sites! She has been able to help us understand what needs to be done for each platform so far it's great to know she understands all different types of platforms and their benefits. It would probably benefit me if there were more options available when doing research online. This could also lead to confusion since some websites are not always easy to navigate through or find information quickly. With her knowledge, experience and guidance my business continues to grow by leaps and bounds thanks to her expertise and hard work!!