The ability to host private chat rooms, which are great for smaller teams. It's also very easy to create multiple groups within the platform, allowing for more granular organization of chats. The UI could be improved in some areas, but it isn't terrible. If you need a simple way to communicate with your team, this service is a great fit. I've used this product for over a year now, and it has never let me down. Our team uses it to discuss issues, post questions, and keep track of projects. It's a great tool for communication between employees, and allows us to quickly resolve any problems that arise. Nothing about this program. It's just a waste of money. They are charging $5 per user. Which is more expensive than Microsoft Teams (which costs $2 per user). This software is not worth it. You will be wasting $150 per month. There are much better alternatives available out there. Do not waste your time with this one. Team communication.