The ability manager has been great for our organization, it's easy of use as well if you are familiar with computers/internet at all! I haven't found anything that i dislike about this system other than maybe there isn’t much customization available or too many options so sometimes things can get confusing but overall its very user friendly!! It allows us easily monitor what courses people have taken and how long they took them which helps keep everyone accountable when taking their classes online through ed2go.