The fact that we could choose our own style of home interior, which was quite important to us as it gave more freedom for personal taste than you'd normally get with other companies or designers! We chose several different styles - modern/industrial meets vintage / rustic etc., but all were very good quality products made from sustainable materials (wood & recycled plastic). In some cases there wasn't enough time between order placement till completion so they had no choice except taking down orders again if changes needed doing before delivery date passed without them being able too do anything about this at their end? This happened twice actually when I ordered 2 items together where one item went back after 1 week due to my error not realising until then what size another part would be required!! Otherwise everything worked smoothly thoughout both times i dealt directly through email ratherthan via.