The best part of Infinitemp is that it saves me time and effort, which I can use for other things. The software is easy to use and has a lot of features. There are some glitches during certain processes but they are working on them. If you want a good product with excellent customer support, then Infinitemp should be at the top of your list. We have been using Infinitemp for about 1 year now and we haven't had any issues with the software. It's very easy to use and I don't think there is anything I dislike about it.