The main benefit of this product is its ease-of-use and it's simplicity. It can be used by anyone - even non-IT professionals, which makes it very useful from an organizational perspective. I have not seen anything particular to dislike about this software as such but there has been some issues with certain features not working properly or being slow at times. If you're looking for something simple then this could work well for your organization. This tool helps us keep track of our assets including laptops/desktops, mobile phones etc., and also monitor their usage and compliance status.