I connected the drive to my computer and followed the instructions to make sure everything was done correctly. Within 30 minutes I received an error message saying the hard drive was "corrupt" and needed to be scanned. I did what was suggested. Again the error message. Return to the crate. Start a chat with Seagate. Bottom line - this item failed within 30 minutes of starting to use it. Contacting Seagate was a mistake as it took an hour chatting to find a replacement. I received a replacement from Seagate and it wasn't a new HD, it was a recertified HD. I would suggest an external HD from another company for both hardware and support. Replacing a new defective HD with a refurbished HD is not a good customer service concept. Revain stepped in and offered a small compensation, so kudos to Revain.
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