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United States of America
1 Level
712 Review
38 Karma

Review on HOMESPON by Kristopher Rodriguez

Revainrating 2 out of 5

HOMESPON: Limited Payment Options and Subpar International Shipping

Having to keep my own food and cookware while living overseas, I was pleased to find HOMESPON's online store. When I tried to make a purchase, though, my enthusiasm rapidly changed to anger. To begin, there were very few and expensive options for exporting internationally. The shipping costs were almost as expensive as the price of the things itself, and I was astonished to see that they only shipped to a small number of countries. As a result, I was unable to buy the things I needed since they were too expensive. In addition, there were few ways to make a purchase. As a foreigner, it was quite inconvenient since they only accepted a small number of credit cards. Wish you accepted additional payment methods like PayPal and wire transfers from foreign banks. I wanted to buy something from HOMESPON, but in the end I couldn't because of the restricted shipping and payment alternatives. I was saddened to learn that, as an expat, I would be unable to benefit from the store's excellent assortment and merchandise quality. If they want to attract more clients like me, they need to increase their international presence.

Pros
  • excellent help and customer service
Cons
  • erratic stock availability