I bought this remote knowing there were problems with the unit. I knew the instructions were difficult to follow, but I also knew it was a great remote. Both are still correct since I received the remote control yesterday. I consider myself a tech savvy person but it took about 2.5 hours to program. This also applies to other electronics for programming. I had to program a Panasonic DVD player, a Samsung TV, a Sony CD player and a Sony amplifier. The funny thing is that the remote control didn't recognize the Sony amp. The good thing is that you can use another remote control to send information to the AV-3000 as if it were your real remote. This device is capable of learning. The LCD is factory set to turn off after 10 minutes, which is ridiculous. I have set the LCD touch screen to turn off after 1 minute. I also set the backlight to turn on after pressing any key as it's pretty hard to see at night. I turned off the light after 10 seconds which saves battery life. Overall, this is a great remote once you set it up.
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