Updated Rating: I have updated my rating from a 1 to a 5 because of the company. They contacted me about my initial review (see below) and will do everything they can to ensure I am happy with my customer. Most companies don't, and getting in touch was more than commendable. You will receive a new rating of 5 for customer service. Original Review: Nice bag, but once I put the necessary things in the bag, I had trouble snapping it shut.
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