The customer support team is very helpful in getting me set up to host my website.
I have been using them for over five years now without ever having an issue! They are always willing to help you out if there's anything they can do to improve your experience. If it were not for their great service I would have moved off long ago but their dedication to making sure things work well has kept me right where I want to be - happy! We use them because we trust their expertise when it comes to webhosting (and domain names).