The product is very easy to use and has all the features required in a robust software solution for our business. I have not experienced any problems so far. It seems like they are continuously working on improvements and new features. We are solving our problem of data management and storage within one platform. The customer support is also great. They do their best to provide answers to all our questions. There isn't anything that I dislike about this product, it's good! It does exactly what we need it to do.