The ability to create routes at any time of day or night. It's easy to use and has many features for trash hauling companies. I dislike how difficult it can be to find certain functions without going through multiple screens. This makes using this system very frustrating when you are trying to figure out where something should go. If you want an advanced program that will help track all aspects of your business then trash flow is perfect! We have no issues with garbage collection services since we started using trash flow.