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Puerto Rico, San Juan
1 Level
667 Review
48 Karma

Review on XIAKE by Jason Fanney

Revainrating 3 out of 5

Online Store for XIAKE Does Not Meet Competitors' Standards

I am dissatisfied with my complete shopping experience at the online store of XIAKE. Although their website is easy to use, the caliber of their goods and services is inferior to that of their rivals. The XIAKE goods I bought were of average quality and didn't work as well as I had planned. It was frustrating and inconvenient that I had to replace them earlier than anticipated. Additionally, their customer service was subpar. They responded slowly and ineffectively when I contacted them with queries and worries. They obviously didn't care about giving me exceptional service, and they showed little interest in listening to my complaints. In terms of product quality and customer service, XIAKE falls short of their rivals. Other businesses give more attentive and responsive customer care in addition to superior quality products at comparable prices. Overall, I wouldn't advise people to shop from XIAKE's website. I will move my company somewhere in the future because there are other options on the market with better goods and services.

Pros
  • Simple setup
Cons
  • Rumpled