One shelf frustrated. I really do not like this design. This is my second shelf system with the plastic clips that act as wedges that wrap around the poles. The shelves slide down over each of the 4 poles and then wedge themselves into place over top the plastic wraps. In theory it's a simple and effective design that is hard for the end user to get wrong. You literally grab any two plastic wrapsand wrap them around the pole. These shelves are not adjustable though as others are. There's a divit. The wraps fit Into the holes and have only one possible option. Nearly impossible for the end user to get wrong. I however broke several clips trying to slide one shelf into place before I finally realized the shelf had one part welded Into place upside down such that it could not slide down over the plastic wedges. Eventually I recognized the error and made that shelf the top shelf. As I intended the top shelf for a cat bed anyway, I had pre-planned to screw it to the wall anyway so I chose not to return this defective shelf. Check the holes on the selves before you try to assemble this unit and ensure they are welded right side up. The top of the hole should be slightly narrower than the bottom. The slight flare or bell angle is what helps hold the shelf in place. Make sure there is no error in manufacturing of those holes to avoid a lot of frustration. Check the poles also. Some sections belong on the bottom and some on the top. Dont just rip open the bags helter skelter. I gave fewer stars because of manufacturing error and quality control issues not because of design. Though I am not a fan of the design, when manufactured properly it would garner more stars than I gave it.
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