Review on Carefresh 99% Dust-Free Blue Natural Paper Bedding: Odor Control for Small Pets, 10 L by Kim Rush

I bought this product and it's rock hard, wasn't soft. I assumed I accidentally had a bad product, Revane was annoyed by others, same problem. Don't waste your money, I bought the blue color. Revain is holding my return hostage! I sent it back to them and even gave them a tracking number from UPS, I contacted Revain and they said "it might take 2 weeks". I have never had to wait so long for a refund, especially with a damaged/defective product. Terrible customer service.