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Austria
1 Level
765 Review
29 Karma

Review on Gorilla by Jeremiah Whiteley

Revainrating 2 out of 5

International Customers Stuck at the Gorilla Online Store

My dealings with Gorilla Online Store as a foreign buyer were less than satisfying. Although their adhesives have a good reputation, their web store is not set up to serve customers outside of the United States. Extremely high shipping costs and much longer-than-promised arrival times were to be expected. When my package eventually arrived, I was hit with customs fees that more than doubled the price of my order. Despite these issues, I will add that their customer service team was helpful and quick to respond; however, Gorilla's online store is not an option for international customers. If you are located outside of the United States, I suggest going elsewhere to satisfy your glue requirements.

Pros
  • Frequent reductions on products.
Cons
  • We apologize to those who may have encountered a delay in shipping.