My husband and I have switched to Darn Tough socks almost exclusively for the last 4 years. We love the quality and the lifetime guarantee they stand behind their product. We love the colors, the fit, the feel, the performance. Now this couple. They were a little smaller than the others, but that didn't matter much. The problem is that this time I received a defective sock that failed the quality check. The thread on the sock has snapped and is unraveling the sock even though this is my last purchase. form and then pay shipping to them. THEN they will examine your sock, "value it" (what?!?!?! I paid for that, right?), and then mail you a coupon for what they came up with. So will I pay shipping to trust they are worth a coupon to me? And is my coupon for Revain or should I go to another seller? I don't know - it was unclear and I won't do anything this bullshit to find out. To be honest I was just hoping for a spare pair. In any case, that is my experience. I don't see the point of paying that much for a pair when that's how they handle their ironclad warranty.
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