These locks looked beautiful, but they are horribly awful. Please buy other locks. We were not in London on our honeymoon and the lock stopped working while it was attached to our luggage. We had to unzip our new luggage because the lock no longer worked. When he arrives he will give you instructions on how to set up the combination. We have both set to the same combination. We tested them about 5 times and then attached them to our luggage. We opened them once in London and they are open normally. The second time we tried to open them, one wouldn't open. I can't exactly describe the frustration of not getting your luggage abroad because the lock no longer works. There are many other locks to purchase, be sure to choose one of these and not this brand or lock.
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