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Montenegro, Podgorica
1 Level
713 Review
61 Karma

Review on Ticent by Kevin Campos

Revainrating 2 out of 5

Ticent is an e-commerce platform with inadequate quality and features.

As a dissatisfied Ticent customer, I feel obligated to speak out about my negative experience with the company. Their selection of kitchen appliances may look extensive, but the quality and usefulness of their goods are often disappointing. The primary issue with Ticent's goods is the low quality of the materials used. Even after only a few uses, the expensive kitchen tools and appliances I bought were already exhibiting signs of wear and tear. Some of the devices also didn't perform as promised, which was a major letdown. In addition, I didn't like the way Ticent's goods looked or functioned. In spite of how chic they appear in advertisements, many of these items are actually awkward and frustrating to use in practice. Some of the designs were so defective that I wondered if they had been tried and trued before being released to the public. Last but not least, I'd like to comment on the terrible customer service I encountered when trying to return one of the defective goods. The procedure seemed overly complex, and I got the impression that I was being tricked. Ticent obviously did not care about my needs as a client or about keeping me as one. To sum up, Ticent has a lot of options for kitchen tools and gadgets, but they're not very high quality, useful, or practical. I would not suggest this website to anyone in search of dependable and high-quality cooking supplies.

Pros
  • Competitive pricing without sacrificing product quality
Cons
  • Some products may take longer to ship than others.