My interaction with BIVEI Company exemplifies the epitome of the word "disappointing." Although it seemed like they had some potential, neither the quality nor the dependability of their products lived up to the hype. The jewelry that I bought from BIVEI was of low quality and did not keep up well over time. I returned it. The pieces quickly became tarnished and lost their luster after being worn only a few times. This was especially aggravating when taking into account the prices of the things, which, in my opinion, did not correspond to their level of quality. In addition, I discovered that the customer support offered by BIVEI was not helpful and did not respond to my inquiries. When I tried to voice my concerns, I was faced with a sluggish response time and a lack of enthusiasm to assist me. My experience as a client was not appreciated, and I did not get the help I required to find a solution to the problem I was having. Both the items and the customer service that BIVEI provides fall short of the standards set by other businesses operating in the jewelry sector. Other firms offer products of a greater quality at the same or comparable price range, and their customer service is far more responsive to inquiries and helpful in solving problems. In general, BIVEI Company is not a business that I would suggest to anyone searching for trustworthy and high-quality jewelry. Because of the aggravating and disheartening experience I had with this firm, I would strongly recommend that other people go elsewhere to fulfill their requirements for jewelry.