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Bahrain, Manama
1 Level
748 Review
34 Karma

Review on Sopoby by Adrian Summers

Revainrating 1 out of 5

Dissatisfied with both the Shipping and Customer Service Offered by Sopoby's

The majority of the industrial and scientific supplies that I use in my work as a researcher and engineer come from websites that are only online. Given the company's wide product catalog and the overwhelmingly favorable customer evaluations, I couldn't wait to test out Sopoby. Unfortunately, my time spent with Sopoby did not live up to my expectations. To begin, the pace of their shipment was much slower than I had anticipated, and the delivery of my order was delayed compared to the original anticipated date. In addition, the quality of the packaging was subpar, and several of the products suffered damage while they were in transit. When I contacted their customer service staff to report the damages, they were unresponsive and useless when I contacted them. This made the situation even worse. The fact that I did not obtain the assistance I required and that I had the impression that my issues were not being taken seriously was really irritating. In summary, my time spent with Sopoby was not nearly as satisfying as I had hoped it would be. They have a broad variety of things available for purchase; nevertheless, the quality of their customer service and shipping leaves much to be desired. In the future, I will move my company's operations somewhere else.

Pros
  • Secure and quick checkout process
Cons
  • There are some products that have prices that are higher than those of their competitors.