I had a Bissell ProHeat carpet cleaner for about 25 years. I had a dog and over the years this thing has cleaned up dirt, urine, spilled wine, leaks in the fish tank, my own blood from a horrible wound that needed stitches and so on? I loved the first part so much? I bought a second one when it was completely worn out. So to my dismay after about 3 years? It upset me, I was very angry because I spent like $200 on a new car. I was about to take it to Goodwill when I realized it POSSIBLY had a belt on it that wasn't spinning the brush (just like my vacuum won't work if the belt snaps). So? I went on YOUTUBE and found that YES, it stops working when the belt actually snaps. And he doesn't only have ONE BELT? but TWO straps and it would be nice to change both at the same time. SO! I checked YOUTUBE a few times, ordered some new belts, got out my trusty screwdriver and got to work. I'm just a middle-aged woman who doesn't really know much about mechanics, but I checked YouTube again, changed the straps on this sucker, and turned it on. And yes! works like new! Therefore I give 5 stars. Especially since I paid about $6 for 2 straps compared to $200 for a new car! No complaints here!
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