I received the fan and found that the packaging is not the original because I ordered the fan with a brushed nickel finish, but the color stated on the box is an oiled bronze finish. Anyway, on July 25, 2018 I called an electrician to install it. He spent about 1 hour assembling, hanging and troubleshooting since the fan wasn't working. It doesn't rotate at any speed, just a small tick. As a result, they were recognized as defective. I then called Minka Aire support. They thought the receiver was defective and promised to send me a new receiver. I'm still waiting for the receiver to arrive to give the fan another try. If it still doesn't work I will definitely return it. Very frustrating! Even the fan didn't work, I still had to pay an electrician $125 to install it. What a bad experience
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