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64 Karma

Review on Ideal 1.75mm IC3D Blue Printer Filament for High-Quality Printing by Jay Swearengin

Revainrating 5 out of 5

Great customer service!

A little background. I ordered this red 1.75mm thread last week but I received a 3mm thread. I posted a comment in the seller feedback section claiming that I received it on time but was disappointed that I was sent the wrong size floss. Well the owner/supplier contacted me shortly after I posted the review, was extremely accommodating and apologized and assured me they would send me a new and correct 1.75mm reel, but in fact they went above and beyond to try and do that - then . Correctly. Not only did they send me the 1.75mm red for free, they also sent me a second roll of nature. Happy to support a new business and would highly recommend their product based solely on their outstanding customer service. I'll update later when I try the thread so you know how it works. I also bought a spool of black thread to try. **Update** I've been using this thread for about a week now and I love it! I have tried different ABS from different companies and the quality of this IC3D filament is noticeably different. It produces very high quality prints, I'm ordering a second spool of this red because I love it so much!

Pros
  • 1kg 1.75mm ABS filament for 3D printer
Cons
  • Doubtful purchase for the elderly