The interface was very easy to learn with no training required which helped as we have multiple people who need access at different times throughout our week! There are some minor issues that can be improved upon but overall it's been great so far.
Would recommend this tool if you're looking into something like this where quick turn around time is important and having someone available quickly when needed would help eliminate delays or problems during busy hours. It has made managing projects much easier than before due to being able to keep track of everyone involved from start till finish.