Update: Well I finally gave up on this chair. Honestly, I've had daily use for about 10 months. The pillows are complete rubbish. The piece of foam that was there is almost gone now. It feels like I'm sitting on metal. It's very uncomfortable. My legs actually get numb if I sit in them for more than 10 minutes, which means my ability to go to the bathroom on my break is severely limited. I just went to Staples and tried a few chairs. I bought one that feels like a real pillow. The Bentura is also made in China but I hope it lasts longer than 10 months. First review: This chair took about 20 minutes to assemble alone, and that includes the final stripping down of the black telescopic plastic pieces that need to cover the metal piece above the wheelbase. If they don't fit inside each other, if they don't sit on the chair, how are they supposed to fit on the chair? I like the firm back as I'm not a rocker. The cushions are made of foam, which mostly feels airy; he's not that tight. I don't expect to get much life out of these pillows. Since the cushions are what really make an office chair, I would argue that any price tag over 50 for this chair is definitely overpriced. The fact that it's made in China (like so much else) is also a major downside. I would not recommend this chair to anyone.
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