I've been using it at least twice a day for 4 months now. It takes a little getting used to at first - put on the vertical button on the left next to the grinding degree setting and turn to close. Make sure the opening at the bottom is closed, then twist to pour out the ground coffee. I tap the top with my palm to get the ground coffee out at the bottom. I broke off a small piece of plastic from it - it was user error, not a product, and the integrity of the coffee grinder was not compromised. I like it because I just press it and it does its job while I'm boiling water, washing dishes or whatever. I personally don't find it too loud - much quieter than other grinders. I fill my 20 ounce mug to the brim and set it to 2 (nearly the finest grind) for the cone filter. My kettle on the stove boils almost simultaneously with the grind. On the counter is not large - takes up little space. The cord is actually a lot longer than I need, so there's plenty of room if you want to keep it a little farther from the outlet.
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