Excellent customer service. I bought this for an Oculus Rift to extend it 16 feet. Works perfect. No problem. This 16ft extension cord has a blue jacket that is very strong and looks very clean. If you have trouble with Oculus Rift not working with it, please use a DVI-HDMI adapter. I noticed that by using it on an Asus 1060 GTX card I was able to get everything working perfectly. Buy this cable if you are looking for an extension cable for your Oculus Rift. You won't have any problems and as I said the customer service is extremely helpful and will do everything they can to help and keep you satisfied =) For the price you won't find another cable of this quality. Very happy with this purchase, it makes my Oculus Rift experience 1000 times better since you don't have a cable under your feet.