I like that it is easy to use, you can customize your own rules for different situations with this software! It's not too expensive either so there isn't anything in particular i dislike about tellaros features or price point (which was pretty good). The only thing could be improved would have more options when customizing alerts/rules such as time of day etc.. This helps me stay organized by creating my schedule ahead which allows us all at work know what we need from each other throughout our shifts without having any confusion over who needs something first before they get their shift started!!